Do I need a referral for physical therapy?
Nope! In California, you can be evaluated and treated by a physical therapist without a physician’s referral thanks to a policy called Direct Access.
Since this legislation passed in 2014, you can come straight to Rausch Physical Therapy & Wellness for most aches, pains, sprains, or movement concerns—no extra appointments required. Getting care sooner often means faster recovery, less time in pain, and lower overall costs.
That said, some conditions do require a physician’s evaluation and when that’s the case, we work closely with trusted doctors in our community to make sure you receive the best possible care.
Do I need a referral for Rx Wellness services?
No referral needed! Rx Wellness services can be booked online at any time—no prescription or physician visit required. Our massage therapists, StretchFix specialists, and chiropractors are available for direct booking.
If you start with one provider and another service would better support your goals, we’ll seamlessly guide you to the right practitioner to ensure you get the most effective care.
What insurance providers do you accept?
PPO Providers*
- Blue Cross
- Blue Shield
- United Health Care
- Cigna
- Aetna
- Medicare
- AARP
- UMR
- Tricare
HMO Providers**
- Blue Cross
- Blue Shield
- United Health Care
- Cigna
- Aetna
- Medicare
- AARP
- UMR
- Tricare
- Scan
- Healthnet
Workers Comp
- OneCall
- MedRisk
- Sedwick
- Corvel
- Homelink
- CiQ
Who will be treating me?
At Rausch Physical Therapy & Wellness, your care is led by licensed Doctors of Physical Therapy. Unlike some clinics where you may see a different provider at each visit, you’ll be evaluated and treated by the same physical therapy care team every time you come in.
We believe consistent, one-on-one care matters. Building a relationship with your care team allows your providers to truly understand your body, your goals, and how you move so we can deliver personalized, high-quality care throughout your journey. Your care team will be with you every step of the way, working alongside you to help you recover efficiently and get back to doing what you love.
What is your cancellation policy?
Physical Therapy Appointments
We kindly ask that you notify Rausch Physical Therapy & Wellness of any appointment cancellation or reschedule request by 2:00 PM the business day prior to your scheduled visit.For Monday appointments, changes must be made by 2:00 PM on Friday.
Late cancellations or no-shows may result in the following fees:
- $55 for standard physical therapy sessions
- $110 for premium physical therapy sessions
Rx Wellness Services (massage, StretchFix, chiropractic)
- Cancellations or reschedules made within 24 hours of the appointment time will be charged the full appointment fee.
This policy allows us to respect our providers’ time and offer appointment availability to other patients, we thank you for understanding.
How do I schedule an appointment?
- You can schedule Physical Therapy appointments online at any time here.
- You can schedule Rx Wellness appointments online at any time here.
- You can contact us regarding scheduling during our business hours of 7 AM to 7 PM.
How long are sessions and how often will I come in?
Session length varies depending on the service you’re receiving:
- Physical Therapy: Typically 60 minutes
- Rx Massage: 50 or 80 minutes
- StretchFix: 25 or 50 minutes
- Rx Chiropractic: Ranges from 10 to 60 minutes, depending on the appointment type
Visit frequency is personalized based on your individual plan of care. Your provider will recommend how often you should come in and work with you to ensure you’re receiving the right level of care to support your recovery and goals.
Why was I referred to physical therapy?
Physical therapy helps address pain, stiffness, weakness, or movement limitations that are interfering with your daily life. You may have been referred after an injury or surgery, or because ongoing discomfort is affecting how you move. A physical therapist works to identify the underlying cause of the issue and create a plan to help you move better, feel stronger, and return to your normal activities safely.
How long will I need physical therapy?
The length of physical therapy varies based on your condition, goals, and how your body responds to treatment. During your initial evaluation, your physical therapist will discuss a personalized treatment plan and provide an estimated timeline, which may be adjusted as you progress.
How do I pay for my treatment?
Physical Therapy: Most insurance plans cover physical therapy services, though a co-pay may apply at each appointment. Please check our [list of accepted insurance providers] to confirm coverage. For those not using insurance, we also offer cash-pay options.
Rx Massage & StretchFix: We offer packages and membership options that provide discounted pricing, making it easy to access these services regularly. Insurance coverage depends on your specific plan.
Rx Chiropractic: All chiropractic appointments are cash-pay. At the end of each visit, you will receive a superbill, which you can submit to your insurance for possible reimbursement depending on your plan.
